Human-centered design is believed to have been born out of the Stanford University design program in 1958—when Professor John E. Arnold suggested that engineering design should be human-centered and ...

Innovation in local government is often thought of in terms of efficiency or cost savings. But this focus leaves out an equally important one -- a focus on how residents experience government programs ...

It’s safe to say that digital health tools, including electronic health records (EHRs), haven’t always sparked excitement and joy among clinicans and providers. There are no excuses for poor usability ...

Norman writes that “we have unwittingly accepted the paradigm that technology comes first”–in other words, we too often design without respect for the user and with too much reverence for technology.

Together, these studies present a diverse but connected view of how AI technologies are advancing and how researchers are working to ensure that humans remain at the center of this evolution. The ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In a perfect world, we’d create products and services with the sole purpose of helping ...

Only one minor at Dartmouth finds students building roller coasters into the wee hours of the morning and taking over dorm common rooms as they cut up pieces of paper into as many different square ...

Human factors (also referred to as human factors psychology and human factors engineering) is an applied field of study that examines human abilities, limitations, behaviors, and processes in order to ...

Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. You might have heard or seen that the world is supposed to be ...